Terms and conditions


  • Refund or Exchange is permitted within 7 days of purchase.
  • Products to be returned in saleable condition and maintained in proper storage condition, along with the original receipt.

Exchange or refund is not permitted for:

  • Scheduled or controlled medicines, and medicines requiring special storage conditions.
  • Products such as Support stockings, Hosieries, Slimming shorts, etc. due to hygiene reasons.
  • Products bought against an insurance claim.
  • Products bought on any offer/promotion.

Fazaa Terms and Conditions

  • To avail the offer a Fazaa member must present a physical valid Fazaa card.

  • The offers are not valid in conjunction with any other deals or promotions.

  • The offer is not applicable on prescription medicines.


  • 8% Discount on General and OTC products.

  • 20% Discount on all Provita products.

  • 10% Discount on all Otosan products. 

We accept Fazaa card. Different fazaa cards